> ## Documentation Index
> Fetch the complete documentation index at: https://docs.engramhq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Renewal intelligence

> Walk into renewals with churn risk and expansion angle already named.

<Card title="Goal" icon="bullseye">
  CS walks into every renewal with churn risk identified and a concrete expansion angle.
</Card>

## Best for

CS and account owners before renewal or expansion conversations.

## Connectors that power this

| Connector            | Role                        | Needed?     |
| -------------------- | --------------------------- | ----------- |
| HubSpot / Salesforce | Contract and usage notes    | Required    |
| Fathom / Gong        | Recent health conversations | Recommended |
| Slack                | Internal risk alerts        | Optional    |

## Run it

<Prompt description="Renewal + expansion brief" actions={["copy"]}>
  Prepare a renewal brief for \[COMPANY] renewing on \[DATE]. Using CRM and recent calls if connected: health signals, churn risks, champion status, expansion opportunities, and a talk track for the renewal call. Separate facts from inferences.
</Prompt>

## What good looks like

* Risks with evidence
* Expansion angle tied to customer language
* Talk track for the live conversation

## Related

* [Customer context bridge](/use-cases/cs-handoff)
* [Pipeline priorities](/use-cases/pipeline)
* [Pre-call brief](/use-cases/pre-call)